Ellen Hampton Filgo


  • Assistant Director for Research & Engagement / Baylor University Libraries / June 2016 – present

    Supervise and coordinate team of public services staff; Coordinate training for public services staff; lead implementation of current and emerging technology tools (including research guides, analytics tools, virtual reference, calendar software, etc) and serve as their primary administrator; Coordinate departmental statistics; assist in managing the daily affairs of the department; primary liaison to 4 academic departments.

  • E-Learning Librarian / Baylor University Libraries / July 2007 – May 2016

    Created a variety of online instructional materials; oversaw the implementation of LibGuides for online subject and course guide creation within the reference department; researched, implemented and troubleshoot the popular virtual reference service; provide reference and research help to Baylor students, faculty and staff; teach introductory and advanced library instruction classes, research and technological workshops; brought the Zotero citation management software to popular use on campus through workshops and education; with the website advisory committee, helped implement several iterations of a new library website design.

  • Graduate Assistant, Instructional Services / UNC – Chapel Hill Libraries / August 2006 – May 2007

    Taught introductory library instruction classes to English composition students; provided reference and research help at the Undergraduate Library reference desk; created online instructional materials under the direction of the Instructional Design Librarian; provided technical assistance in the multimedia design lab.

  • Graduate Assistant, Slavic and East European Collections / UNC – Chapel Hill Libraries / January 2006 – June 2006

    Assisted with the ordering and acquisition of Slavic materials, particularly materials from the former Yugoslavia; transcribed Cyrillic materials and entered the initial cataloging record into Millennium database.


> University of North Carolina – Chapel Hill, MS in Library Science, 2007

> Oberlin College, BA in Comparative Literature, 1997


– Faculty Engagement, Research, Teaching, Scholarly Communication, Collection Development

– Communication, Writing, Teamwork, Strategic Thinking

– Microsoft Software, Adobe Software, Zotero, NVivo