ALA 2008: Please talk to strangers online

Please talk to strangers online: spreading trust in Virtual Reference Sponsored by RUSA MARS/RSS Virtual Reference Services Committee Moderator: Caleb Tucker-Raymond, Oregon Statewide Digital Reference Project Coordinator, Multnomah County Library (Oregon) Panelists: Bill Pardue, Virtual Services Librarian, Arlington Heights Memorial Library (Illinois), Karen Docherty, Ask a Librarian Coordinator, Maricopa Community Colleges (Arizona), Vince Mariner, AccessPA...